Contact Us

We’re happy to assist you with any questions or concerns, please feel free to reach out to us. For answers to common questions regarding our policies, processing and shipping times, please review our FAQ Page.

Business Hours

Monday: 10:00 AM – 8:00 PM
Tuesday: 10:00 AM – 8:00 PM
Wednesday: 11:00 AM – 8:00 PM
Thursday: 10:00 AM – 8:00 PM
Friday: 11:00 AM – 4:00 PM

We are closed on weekends and holidays.

How to Contact Us

You may contact us by email or by using the chat option located at the bottom corner of our website.

Email: contact@barbiedreambox.com

To help us assist you as quickly as possible, please include your full name and order number in the subject line of your email.

For chat inquiries, please include your order number in your message before sending.

Response Time

Please allow up to 24 hours for a response during business hours. Messages received outside of business hours will be responded to on the next business day.